Privacy Policy

Effective Date: 10-2-2024 At Nautica Retreat, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, make a booking, or communicate with us.

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1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number

• Booking Details: Dates of stay, number of guests

• Payment Information: (processed securely through third-party platforms)

• Technical Data: IP address, browser type, and device info (collected via cookies)

• Communication: Any messages or inquiries you send to us

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2. How We Use Your Information

We use your personal data to:

• Process and manage your reservation

• Communicate important information regarding your stay

• Improve our website and customer experience

• Comply with legal obligations

We do not sell or rent your personal information to third parties.

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3. Data Storage & Security

All personal data is stored securely and only accessed by authorized staff. Payment data is processed through secure third-party platforms (e.g., Stripe, PayPal) and never stored on our servers.

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4. Third-Party Services

We may use trusted third-party providers (e.g., booking platforms, email services) that help us operate our business. These partners are also required to maintain data confidentiality.

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5. Your Rights

You have the right to:

• Access the data we hold about you

• Correct any inaccurate information

• Request deletion of your data (subject to legal limits)

To exercise these rights, contact us at: privacy@nauticaretreat.com

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6. Cookies

Our website uses cookies to improve site performance and user experience. You can adjust your cookie preferences in your browser settings.

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7. Changes to This Policy

We may update this policy occasionally. Updates will be posted on this page with a revised effective date.